• Manage and continuously improve TUs KM system (TULIP), including policies, processes, and infrastructure that support effective knowledge capture, organization, and use.

• Design and maintain TULIP’s information architecture, including taxonomy, tagging, and navigation systems to ensure knowledge assets are easily searchable and accessible.

• Organize and manage technical tools and program documentation, ensuring assets from global, regional, project, and technical assistance efforts are properly curated and maintained with appropriate version control.

• Develop and implement lifecycle management processes, including archiving outdated materials, removing duplicates, and maintaining a streamlined and up-to-date repository.

• Conduct periodic content reviews to identify gaps and strengthen documentation and knowledge assets.

• Collaborate with teams across the organization to ensure tools, research, and lessons learned are systematically documented and stored.

• Establish and maintain quality control standards to ensure assets are clearly labeled, categorized, and consistently managed.

• Coordinate with technical consultants as needed to address system issues and improvements.

• Build staff capacity to use TULIP effectively through guidance, orientation, and ongoing support.

Knowledge Capture, Curation, and Synthesis

• Identify knowledge gaps and support the development of relevant knowledge assets in collaboration with teams.

• Capture and document program lessons learned, implementation insights, and technical  innovations.

• Curate and synthesize internal and external knowledge into accessible formats such as briefs, summaries, and thematic resources to inform program design and strategy.

• Support the documentation and organization of tools and learning generated through technical assistance to partners and clients.

• Develop and maintain thematic knowledge repositories on priority topics including climate adaptation, gender transformative programming, and market-based approaches.

• Disseminate knowledge assets internally and externally to strengthen learning, program quality, and collaboration.

Organizational Learning and Knowledge Sharing 

• Facilitate knowledge sharing and collaboration across TU teams and regions.

• Lead cross-regional learning exchanges to share program innovations, lessons learned, and emerging evidence.

• Coordinate the quarterly all-staff learning series, including topic selection, session organization, and documentation of key insights.

• Support the synthesis and dissemination of research, program evidence, and sector knowledge. 

• Promote the use of knowledge assets to support adaptive management and program improvement.

• Maintain internal communications on KM resources and support engagement with external communities of practice (CoP).

Internal Relationships 

• Liaise with the Global and Senior Management Teams to align knowledge systems with organizational priorities.

• Work with regional and technical teams to ensure knowledge assets are captured, organized, and usable.

• Collaborate with project teams to ensure tools, research, and documentation are systematically stored and accessible.

• Support staff to integrate KM practices into routine program implementation and learning processes.

External Relationships 

• The KM Specialist will collaborate with technical consultants, including global CoP, to support technical management of the KM system as needed. 

• The role will also liaise with external technical CoP and knowledge networks to strengthen knowledge exchange and learning. 

4. Deliverables and Timeline

• KM System Assessment and Improvement Plan for TULIP: July 2026

• Revised information architecture and repository structure for TULIP: August 2026

• Repository Organization and Content Lifecycle Management: September 2026

• KM guidance and user support materials: October 2026

• Facilitation of cross-regional knowledge exchange sessions: First exchange scheduled in July 2026, ongoing

• Quarterly organizational learning events: First learning event scheduled in August 2026, ongoing 

• Curated knowledge repositories on priority themes: September 2026, ongoing

• Knowledge synthesis products: October 2026, ongoing

 All deliverables must meet TU's quality standards and be approved by the designated supervisor.

5. Duration and Level of Effort (LOE)

• Contract Period: May 15, 2026 – May 14, 2027

• Level of Effort: Up to 85 days over the contract period

• Consultant may work remotely

6. Location & Travel Requirements

• Primary location: Remote

• Travel: Up to 15%, subject to organizational policies and prior approval

• All travel expenses must be pre‑approved and will be reimbursed in accordance with TU’s travel policy.

7. Required Qualifications

Education requirements

• Master’s degree in organizational development, KM, learning, information management, or a related field.

Experience requirements

• Minimum seven years of experience in KM, organizational learning, or knowledge systems.

• At least five years of experience working in the INGO sector supporting learning, knowledge sharing, or KM systems.

• Experience designing, managing, or improving digital knowledge repositories, including SharePoint or other Microsoft 365 platforms.

• Experience facilitating organizational learning initiatives such as CoP, knowledge exchanges, or learning events.

• Experience administering SharePoint-based systems, including document libraries, metadata or tagging structures, and user support.

Knowledge and skills

• Strong understanding of KM approaches, including knowledge capture, organization, synthesis, and dissemination.

• Strong working knowledge of SharePoint and Microsoft 365 environments, including document libraries, metadata, search functionality, and permissions management.

• Ability to structure digital knowledge repositories and information architecture to ensure knowledge assets are well organized and easily accessible.

• Strong research, synthesis, and writing skills with the ability to translate complex information into clear and accessible knowledge products.

• Experience with livelihoods, economic inclusion, and/or Graduation Approach programming preferred.

Behavioral competencies

• Strong interpersonal and collaboration skills with the ability to work across diverse teams and cultures.

• Ability to manage competing priorities, work independently, and meet deadlines.

• Highly organized, results-oriented, and able to work effectively with limited resources.

• Excellent research, writing, and analytical skills.

Language

• Spanish language skills a plus

8. Application Process

Interested consultants should submit the following:

1. CV or resume

1. Cover letter describing relevant experience and approach

1. Daily rate (required)

Send all materials via Trakstar. The application deadline is April 1. Applications will be reviewed on a rolling basis until the position is filled.

9. Diversity, Equity, and Inclusion Statement

TU is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals of all backgrounds, particularly those with lived experience related to our mission.